Privacy policy.

By using DogHive, you agree to this Privacy Policy. We may update this policy from time to time, and continued use of the app signifies your acceptance of any modifications.

1. Introduction

Welcome to DogHive. Your privacy is important to us, and we are committed to protecting your data while providing an optimized experience for you and your dog. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your personal information.

2. Automatically Collected Metadata

When you send requests to our servers, certain metadata is automatically transmitted:

  • IP Address: Temporarily stored to enable communication between your device and our server, as well as to prevent misuse (e.g., excessive requests, spam prevention, and security monitoring).

  • Operating system and hardware information: This information is not stored.

3. Data Required for Core Functionality

To provide basic app functionality, we collect and store the following data:

  • Generated User ID: Created locally when the app is first used. This ID allows us to associate user-generated content with your account. If you later create a registered user account, your previous actions will be linked to the new account.

  • Displayed Username: This is customizable and allows user-generated content to be presented under a chosen username.

  • System Language: Used to display content in the correct language.

  • Location Data (With Consent): If granted, your location is stored and used to personalize map content and enhance your experience.

4. Voluntary User-Generated Content

You may voluntarily submit the following data:

  • Names and details of dog-friendly locations or warnings added to the app.

  • Photos uploaded to locations.

  • Comments on locations.

  • Reports indicating incorrect information about a location or warning.

  • Ratings of locations.

This user-generated content is stored in our database, and is only used within the app on any current or future platform (that could for instance include a browser-based web version of the service). It is not sold or transmitted to any third parties.

5. Third-Party Services

DogHive utilizes third-party services:

  • Mapbox: Provides mapping, place searches, and geolocation services.

    • Personal data sent to Mapbox includes your system language to ensure correctly localized data, and, if you consent to the use of your location, the location is shared with Mapbox to improve quality of search results by preferring results close to your current location.

    • Standard request metadata (e.g., IP address, operating system) is also transmitted.

    • For more details, refer to Mapbox’s Privacy Policy.

6. Data Storage and Processing Locations

  • Web Server: Managing data queries from within the app to load user-generated content.

    • Hosted by PythonAnywhere within the EU.

    • https://eu.pythonanywhere.com

    • PythonAnywhere LLP is registered in England and Wales, under Anaconda Services (UK) Limited with a registered address of
      5 The Green, Richmond TW9 1PL, United Kingdom

  • Database: Storing user-generated content.

    • Hosted by Neon.tech within the EU. The database service, neon.tech, is compliant with GDPR and CCPA.

    • Registered address: 209 Orange Street, City of Wilmington, County of New Castle, Delaware 19801

  • Mapbox Services: Operated in the USA, with data processing occurring in the USA.

7. User Rights and Data Deletion

You have the right to:

  • Withdraw consent for location data usage at any time via the app settings.

  • Request the deletion of your user-generated content by contacting our support team.

  • Request a detailed listing of all data we store about you.

8. Security and Data Protection

We implement measures to safeguard your data and prevent unauthorized access. Your data is only used to improve your experience within DogHive.

9. Compliance

Handling and storage of data is in accordance to GDPR.

10. Contact Information

If you have any questions or requests regarding your data, please contact us at:

Christian Knapp
Email: support@dog-hive.com
Address: Josef-Heinzl-Gasse 4/3, 1130 Wien